Question 1

Is there a free plan or free trial available?

Accepted Answer

No, there is no free plan or trial. You can get started by choosing a plan on the pricing page.

Question 2

What video formats and lengths does Timbre support?

Accepted Answer

Timbre supports most video, audio, and image formats with no limits on duration or file size.

Question 3

Is my original video content safe and private?

Accepted Answer

Yes, your content stays private. We do not share or use your videos, and you can delete them anytime.

Question 4

Does Timbre add a watermark to exported videos?

Accepted Answer

No, exported videos are clean with no watermark.

Question 5

Do I need to install any software to use Timbre?

Accepted Answer

No, everything runs in your browser. Just sign in and start using it.

Question 6

What happens to my credits if I don't use them?

Accepted Answer

Unused credits roll over to the next month. You can track them in your dashboard.

Question 7

What are credits?

Accepted Answer

Credits are used to access premium features like advanced AI processing. You receive 200 credits each month, which automatically refresh to keep you creating without interruption.

Question 8

Can I cancel anytime?

Accepted Answer

Yes! Cancel your subscription at any time with no penalties. You'll retain access until the end of your billing period.

Question 9

Do unused credits roll over?

Accepted Answer

Yes, unused credits automatically roll over to the next month — so you never lose what you've paid for and can build at your own pace.

Question 10

How does Timbre's Shorts Generator create short-form content?

Accepted Answer

Timbre AI identifies the most engaging moments in your video and turns them into short clips. It automatically handles vertical framing, captions, and timing so each clip is ready for platforms like TikTok, Reels, and Shorts.

Question 11

Can I create multiple shorts from one long video without editing experience?

Accepted Answer

Yes. Upload a video and Timbre AI generates multiple clips automatically. You can control clip length, number of outputs, and aspect ratio. No editing skills needed.

Question 12

What video formats and lengths work best for shorts generation?

Accepted Answer

Timbre supports common formats like MP4 and MOV. It works best with videos that have clear speech and structure, typically between 5 minutes and 2 hours.

Question 13

How quickly can I get and download my shorts?

Accepted Answer

Most videos are processed in 3–8 minutes. You can preview clips, download them individually, or export all at once.

Question 14

How does Timbre automatically generate contextual B-roll footage for my videos?

Accepted Answer

Timbre AI analyzes your video and transcript to identify where supporting visuals are needed. It then inserts relevant B-roll clips that match the context and timing of your content.

Question 15

Can I customize the style and type of B-roll generated for my content?

Accepted Answer

Yes. You can choose the style, theme, and visual tone before generation. Timbre AI applies your selected style consistently across the video.

Question 16

What types of videos benefit most from automatic B-roll generation?

Accepted Answer

It works best for talking-head videos, tutorials, interviews, presentations, and product demos where additional visuals improve clarity and engagement.

Question 17

How does B-roll integration affect my video's final quality and file size?

Accepted Answer

Your original quality is preserved. File size may increase slightly depending on added footage, but exports remain optimized for web and platform use.

Question 18

How accurate is Timbre's video translation across languages?

Accepted Answer

Timbre AI provides high-quality translations that preserve meaning and context. Accuracy depends on audio clarity, speaker accents, and language pair.

Question 19

Can Timbre translate videos with lip-sync and natural voice output?

Accepted Answer

Yes. Timbre AI aligns translated audio with the speaker’s lip movements and generates natural-sounding voice output.

Question 20

What types of videos work best with translation?

Accepted Answer

It works best with clear audio, minimal background noise, and structured content like tutorials, presentations, and interviews.

Question 21

How long does translation take and which languages are supported?

Accepted Answer

Most videos are processed in minutes. Timbre supports 150+ languages, including major global and regional languages.

Question 22

What is Timbre's Eye-Correction feature and how does it work?

Accepted Answer

Timbre AI adjusts your eye direction to simulate direct eye contact with the camera. It works by modifying gaze while preserving natural facial movement.

Question 23

Does eye correction look natural in the final video?

Accepted Answer

Yes. Timbre AI is designed to keep eye movement and facial expressions natural, though results may vary based on video quality and lighting.

Question 24

When should I use eye correction?

Accepted Answer

Use it for presentations, tutorials, interviews, and any video where consistent eye contact improves clarity and viewer connection.

Question 25

What impact does eye correction have on viewer engagement?

Accepted Answer

Improved eye contact can help maintain viewer attention and make videos feel more direct and engaging.

Question 26

How does Timbre's Studio Sound improve audio quality?

Accepted Answer

Timbre AI reduces background noise, echo, and other distractions while keeping speech clear and focused.

Question 27

Can Timbre remove noise without affecting my voice?

Accepted Answer

Yes. Timbre AI is designed to reduce unwanted noise while preserving natural voice tone, though results depend on recording quality.

Question 28

What types of audio issues can Studio Sound fix?

Accepted Answer

It helps with background noise, echo, hum, and common recording disturbances like traffic or room noise.

Question 29

Do I need audio editing experience to use Studio Sound?

Accepted Answer

No. Upload your audio and Timbre AI applies automatic enhancements.

Question 30

What exactly does Timbre's Social Content Generator produce for each platform?

Accepted Answer

Provide your video or content, and Timbre creates platform specific posts. YouTube gets title and description, while Instagram, X, Threads ,LinkedIn, and Facebook receive formatted posts ready to publish.

Question 31

How does Timbre understand the content and message of my video?

Accepted Answer

Timbre first creates a transcript of your video, then analyzes it’s context, tone and key points to produce results that reflect your actual message

Question 32

Can I generate content for all platforms at once, or one at a time?

Accepted Answer

Yes, you can generate content for multiple platforms in one go.

Question 33

Does Timbre respect character limits for each platform?

Accepted Answer

Yes. Content for each platform is automatically adjusted to fit it’s character limits, so no manual trimming is needed.

Question 34

Can I give instructions to control the content angle or tone?

Accepted Answer

Yes. Add a prompt to guide tone, audience, or focus. Applied across all generated outputs.

Question 35

Will the content stay consistent across platforms?

Accepted Answer

Core message stays consistent across platforms. Format and tone adjust based on platform style.

Question 36

Do I need to re-upload if I already have a transcript?

Accepted Answer

No. Existing transcripts are reused automatically. No extra processing needed.

Question 37

How does Timbre handle content with multiple topics?

Accepted Answer

Identifies the main theme and strongest narrative. You can guide focus using a prompt.

Question 38

Can I use this for podcasts or audio content?

Accepted Answer

Yes. Works with both video and audio. Content is generated from the transcript.

Question 39

How does Timbre generate chapter markers for videos?

Accepted Answer

Timbre AI analyzes your video and transcript to identify topic shifts and automatically creates structured chapter markers.

Question 40

Can I edit or customize the generated chapter markers?

Accepted Answer

You can guide chapter generation using a custom prompt before processing. Chapters cannot be edited manually after they are created.

Question 41

Where can I use these chapter markers?

Accepted Answer

You can use them in video descriptions, players, or platforms that support timestamps like YouTube.

Question 42

What types of videos work best with chapter markers?

Accepted Answer

They work best for long-form content like podcasts, tutorials, interviews, and presentations with clear topic transitions.

Question 43

What does the plugin subscription include?

Accepted Answer

Full access to all Timbre Premiere Pro Plugin features, including advanced editing tools, priority support, and regular updates with new capabilities.

Question 44

How many devices can I use?

Accepted Answer

Your subscription includes a single device license. If you need to use the plugin on multiple devices, please contact our support team.

Question 45

What kind of support do I get?

Accepted Answer

Priority support means faster response times, dedicated assistance, and direct access to our technical team for any plugin-related questions or issues.

Question 46

What is Timbre's Transcript Generator and what makes it different from basic transcription tools?

Accepted Answer

Converts audio or video into a timestamped transcript with word-level precision and speaker labels. Timbre AI adds millisecond timestamps, confidence scores, and speaker detection.

Question 47

What audio and video formats does the Transcript Generator support?

Accepted Answer

Supports common audio and video formats like MP4, MP3, WAV, MOV, and AVI, along with most standard formats.

Question 48

What is speaker diarization and how does Timbre handle multi-person recordings?

Accepted Answer

Identifies and labels different speakers automatically. Keeps conversations structured and easy to follow.

Question 49

How long does it take to transcribe a long audio or video file?

Accepted Answer

Transcription is typically completed within minutes, depending on the length of your file.

Question 50

Can I use my transcript as the foundation for other Timbre features?

Accepted Answer

Yes. Your transcript can be reused across other features without reprocessing

Question 51

What export options are available for my completed transcript?

Accepted Answer

View your transcript anytime or download it as plain text, with optional timestamps.

Question 52

Is there a file size or duration limit for transcription?

Accepted Answer

Timbre is designed to handle long recordings, making it suitable for podcasts, webinars, and interviews

Question 53

Do I need any technical knowledge or special setup to use the Transcript Generator?

Accepted Answer

No technical knowledge or setup is needed. Upload your file and get your transcript.

Question 54

What is Timbre's Podcast Clips feature and how is it different from manual clipping?

Accepted Answer

Finds and extracts the most engaging moments from your podcast automatically. Timbre AI selects, cuts, and prepares clips without manual scrubbing.

Question 55

What does speaker aware intelligence mean and why does it matter?

Accepted Answer

Understands who is speaking and how the conversation flows. Clips start and end at natural points, not mid-sentence.

Question 56

Can I control the length and number of clips generated?

Accepted Answer

Yes. Set clip duration and total number before generation. Output adjusts to your posting strategy.

Question 57

What does each clip include?

Accepted Answer

Each clip includes a title, description, hook, and score. Ready to post with minimal editing.

Question 58

Can I guide clip selection toward specific topics?

Accepted Answer

Yes. Add a prompt to focus on specific themes or moments. Useful for targeting campaigns or angles.

Question 59

How does Podcast Clips work with other Timbre features?

Accepted Answer

Reuses existing transcripts automatically. Clips can be used directly for social content generation.

Question 60

How accurate is the clip cutting?

Accepted Answer

Cuts at natural conversation boundaries. Clips feel complete and not abruptly trimmed.

Question 61

What types of podcasts work best?

Accepted Answer

Works best with interviews, conversations, and storytelling formats. Clear audio improves results.

Question 62

What is Timbre's Blog Post Generator and what does it produce?

Accepted Answer

Turns audio or video into a structured, ready-to-publish article. Timbre AI converts speech into clear written content with sections and flow.

Question 63

What's the difference between this and editing a transcript manually?

Accepted Answer

Removes filler, repetition, and messy structure automatically. Saves hours of manual rewriting.

Question 64

What types of recordings work best?

Accepted Answer

Works with podcasts, webinars, interviews, and talks. Clear and focused content gives better results.

Timbre Help Center